MB Energy Holding GmbH & Co. KG sucht in eine/n Senior IT Product Manager – ERP-Systems / Marketing & Sales (m/f/d) (ID-Nummer: 13669654)
This position offers opportunities for promotion after gaining certain experience and a proven track record. Support or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager) Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner) Define initial product backlog in collaboration with the product owner and process experts Write user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s) Define sprint cycles and plan sprints Plan, host, manage and document sprint review meetings (derive backlog for next sprint) Manage a reasonable scope considering cost & benefits Prepare status reporting & presentation in team meetings Facilitate daily standups for project team Independently design digital processes with medium to high complexity Independently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0) Independently analyze processes with regard to their automation potential Independently optimize processes at task level and develop a digital target process in close coordination with automation designers Present process design to senior stakeholders Ensure buy-in of key stakeholders (automation designer, process experts, process owner) Support the automation designers for the technical implementation Provide instructions to automation designer and assist during technical implementation Support integration and user acceptance test Independently define and perform test cases with process experts Support test coordination and create test documentation Support go-live and hypercare phase (e.g. conduct trainings and provide coaching) Support change management activities Present and communicate process changes in an understandable way Ensure that users understand and take account of technical process changes Facilitate knowledge sharing within CoD & digitization community Share experience and document lessons learned Help further improving our methodology and align on best practices Skills/Qualifications Degree in business informatics or business management, with a focus on accounting/controlling At least two years of professional experience in the area of Finance & Accounting, HR, Procurement, IT or other supporting functions and/or consulting At least two years of relevant RPA and/or cognitive automation experience Experience in the area of business process management, including process documentation, analysis, and optimization (including knowledge of BPMN 2.0) Certified project manager (e.g.
With a modern BPM solution, we are improving our digital customer experience that gives access to our broad service portfolio. Brief description of the post: As a Project Manager for Digital Business Process Design you will support the successful delivery of higher complexity process redesign projects along a program of improvement, optimization and redesign.
Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you. Deploy, install, and manage Kubernetes clusters in on-prem and hybrid environmentsConfigure and maintain GitOps Workflows, Helm/Kustomize, and artifact registries in restricted networks Design, operate, and lead incident response for the observability stack (Prometheus, Grafana) and enforce disaster recovery Harden environments with network segmentation, mTLS, IAM, and vulnerability remediation Produce compliance documentation, runbooks, and train agency and client teams on operations Excellent skills with SRE/Plaform Engineering/DevOps, on-call ownership, and operating production systems Delivered services for regulated customers (public sector, finance, healthcare) Worked directly with customer IT/security teams and handled compliance audits Familiar with data privacy obligations, logging, and legal evidence standards Kubernetes operations (on-prem/hybrid) with GitOps, Helm/Kustomize, infrastructure automation (Ansible, Terraform) and Google Cloud Observability tooling (Prometheus, Grafana, Loki, OpenTelemetry) and incident response practices A highly motivated team and an open way of communication Ihr Kontakt Ansprechpartner Romy Noetzold Referenznummer 864855/1 Kontakt aufnehmen E-Mail: romy.noetzold@hays.de Anstellungsart Freiberuflich für ein Projekt
Sie bringen Kenntnisse in Google Ads, Meta Ads und LinkedIn Campaign Manager mit. Ein sicherer Umgang mit Tracking- und Analyse-Tools (Google Analytics 4, Tag Manager, Looker Studio) sind für Sie kein Problem.
Gerne auch wenn Sie sich unsicher sind, ob Sie alle Anforderungen erfüllen - wir stimmen die für Sie passende Aufgabenverteilung gemeinsam ab. Ihr Ansprechpartner: Adrian Bazzini HR Manager Tel: +49 (0)89 641 808 - 0
Gerne auch wenn Sie sich unsicher sind, ob Sie alle Anforderungen erfüllen - wir stimmen die für Sie passende Aufgabenverteilung gemeinsam ab. Ihr Ansprechpartner: Adrian Bazzini HR Manager Tel: +49 (0)89 641 808 - 0
Sie bringen Kenntnisse in Google Ads, Meta Ads und LinkedIn Campaign Manager mit. Ein sicherer Umgang mit Tracking- und Analyse-Tools (Google Analytics 4, Tag Manager, Looker Studio) sind für Sie kein Problem.
Wir sind inhabergeführt, kennen uns noch beim Namen und sind füreinander da. Das machst du Als Senior Manager Solutions Analytics verantwortest du die fachliche und vertriebliche Betreuung von Schlüsselkunden im Umfeld Data Analytics, Business Intelligence und Künstliche Intelligenz.
IHRE AUFGABEN Im Bereich Cybersecurity verantworten Sie das Projektmanagement in den Zentralbereichen der nationalen und internationalen Konzerngesellschaften. Sie managen die Projekte aus dem Bereich Cybersecurity, mit Hauptschnittstellen zu zentralen Gruppenfunktionen wie beispielsweise IT, Audit, Legal und Product Cyber Security.Sie überwachen regulatorische Entwicklungen wie NIS2, stellen die Compliance auf Gruppenebene sicher und überführen Anforderungen in konkrete Umsetzungsmaßnahmen.Sie ergänzen bestehende Cybersecurity Prozesse durch die Integration von NIS2-Anforderungen und agieren als zentraler Koordinator für die Behördenkommunikation sowie das Management der Registrierungen auf Gruppenebene.Sie initiieren Sicherheitsüberprüfungen, priorisieren die Findings und steuern deren fristgerechte BehebungSie bringen Ihr Wissen im Kontext des Cybersecurity Krisenmanagements ein und verbessern bestehende Prozesse durch regelmäßige Krisenmanagement-Workshops und Übungen.Sie koordinieren den strategischen Dialog sowie die Cybersecurity Projekt-Roadmap, um Stakeholder regelmäßig informiert zu halten.Im Rahmen der kontinuierlichen Verbesserung sorgen Sie für die Harmonisierung und Verbesserung der Cybersecurity-Prozesse IHRE QUALIFIKATIONEN Abgeschlossenes Studium im Bereich IT, Wirtschaftsinformatik oder vergleichbarMehrjährige Berufserfahrung im Bereich Projektmanagement, Informationssicherheit, IT-SicherheitSehr gute Kenntnisse in der Informationstechnologie inklusive Cloud-TechnologienErfahrung im Automotive-Bereich wünschenswertStrukturierte, ergebnisorientiert und durch Selbstständigkeit geprägte ArbeitsweiseSehr gute Kommunikationsfähigkeiten und ÜberzeugungskraftSehr gute Kenntnisse in MS Office Applikationen und KI-ToolsVerhandlungssichere Englischkenntnisse sowie sehr gute DeutschkenntnisseWeltweite Reisebereitschaft (bis ca. 10% der Arbeitszeit) UNSER ANGEBOT Mobile Working und flexible ArbeitszeitmodelleUmfangreiche Karriere- und WeiterbildungsmöglichkeitenSport- und Gesundheitsprogramm HELLA in Motion sowie Partner des Firmenfitness-Netzwerks WELLPASSVergünstigtes Deutschlandticket für Bus und Bahnkostenfreie Kaffeespezialitäten und Wasser, Betriebsrestaurants und CafésFahrradleasing sowie zahlreiche MitarbeitervergünstigungenBetriebliche Altersvorsorge mit HELLA ZuschussUnterstützung rund um das Thema Familie: Familienservice sowie Beratung bei der Pflege AngehörigerMitarbeiterevents Auch wenn Sie nicht alle unsere Anforderungen erfüllen, zögern Sie nicht, sich bei uns zu bewerben, denn die Weiterentwicklung unserer Mitarbeiter liegt uns sehr am Herzen und eröffnet Ihnen vielfältige Möglichkeiten in unserem Unternehmen.
BACARDI GmbH sucht in Hamburg eine/n HR Manager (f/m/d) - 12‑month temporary assignment (ID-Nummer: 13762157)
Skills/Qualifications Degree in business informatics, applied informatics, or business management with a focus on accounting/controllingAt least three years of relevant RPA and/or cognitive automation experience (UiPath Advanced Developer / Solution Designer Certification or Blue Prism Professional Developer Accreditation)Certified Project Manager (e.g. PMP, PRINCE2, Scrum), Scrum Master preferredExcellent understanding of processes and, ideally, practical experience in the area of business process management, including process documentation, analysis, and optimization (including knowledge of BPMN 2.0)Profound programming skills in C# and/or VB.NET as well as in any of the following: SQL, VBA, and/or JavascriptVery good knowledge of written and spoken EnglishIdeally sufficient German language skills (we offer German lessons)Good knowledge of MS Office products, particularly MS Excel / VisioDesirable:Knowledge of SAP FIKnowledge of Abbyy FlexiCapture Personal qualifications A very high level of enthusiasm and ability to work under pressureWillingness to take responsibility; target- and result-oriented approach to actionWillingness to collaborate with an international teamAnalytical skills and capacity for conceptual thinking, and the ability to think and act with a cross-organizational and cross-process approachConfident and communicative demeanor, negotiation skills, and assertivenessMobility and flexibility in terms of time, and willingness to undertake business trips in Germany and abroad Your benefits We offer you excellent employee benefits, a competitive salary package and great development opportunities.
Gerne auch wenn Sie sich unsicher sind, ob Sie alle Anforderungen erfüllen - wir stimmen die für Sie passende Aufgabenverteilung gemeinsam ab. Ihr Ansprechpartner: Adrian Bazzini HR Manager Tel: +49 (0)89 641 808 - 0
CISM, CISSP, CCSP, CISA) Teamfähigkeit Gute Deutsch und Englischkenntnisse in Wort und Schrift Kommunikationsstärke, sicheres Auftreten und Überzeugungskraft Group-Information-Security-Manager-m-w-d-Essen
Dann steht Dir Patrick gerne telefonisch oder per E-Mail zur Verfügung. Patrick Düber Senior Talent Acquisition Manager Mobil: 0151 43860149 E-Mail: p.dueber@mid.de
Dann freuen wir uns auf deine Bewerbung als Senior SAP HCM & SuccessFactors Application Manager (Payroll & Integration) (m/w/d)!
Advocate use of project management methodology and deploy with business owner to manage and control process optimization Take ownership of optimization projects, aligning target result with team and actively managing to stay on track Define project phases and key activities within – align plan with all stakeholdersActively manage optimization projects to ensure they stay on-track, implementing mitigating and corrective action where necessaryTake responsibility for all stakeholder engagements within remit of team and manage follow up actions to completion Manage team members to validate the correct deployment of process improvement methodologies, supporting effective process design, engendering efficiency and quality of outcomeTrain and empower junior team members to host and manage process design workshops Prepare consolidated team status reporting and presentation in team and stakeholder meetingsChair/manage daily standups for project teamIndependently optimize/redesign processes with high complexity / oversee a number of less complex processes in parallel Validate the process documentation collected, identifying critical data gaps and missing information.
Turn business needs into smart, pragmatic solutions that excite customers. Manage the full sales cycle — from discovery and qualification to proposals and contract signing. Deliver persuasive presentations and product stories that drive buy‑in and shorten sales cycles.
Support coordination and coaching of a team of automation process analysts for a certain GBS business function (no guarantee, depends on availability) Help with the coordination of project engagements for the different team membersSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development)Support standard setting and shaping best practicesFurther develop standards for process documentation, optimization & digitization, automation potential estimation, incorporation of new technologies into our technology stack, etc.Observe the software market for process automation, analyze new potential, and define use casesSupport or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager)Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner)Define initial product backlog in collaboration with the product owner and process expertsWrite user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s)Define sprint cycles and plan sprintsPlan, host, manage and document sprint review meetings (derive backlog for next sprint)Manage a reasonable scope considering cost & benefitsPrepare status reporting & presentation in team meetingsFacilitate daily stand-ups for project teamIndependently design digital processes of medium to high complexityIndependently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0)Independently analyze processes with regard to their automation potentialIndependently optimize processes at task level and develop a digital target process in close coordination with automation designersPresent process design to senior stakeholdersEnsure buy-in of key stakeholders (automation designer, process experts, process owner)Support the automation designers intechnical implementationProvide instructions to automation designer and assist during technical implementationSupport integration and user acceptance testIndependently define and perform test cases with process expertsSupport test coordination and create test documentationSupport go-live and hypercare phase (e.g. conduct trainings and provide coaching)Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesFacilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedHelp further improving our methodology and align on best practicesSupport special CoD-relevant projects (i.e. technology exploration)In parallel to your project engagement, you may be involved into special projectsSpecial projects vary (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
Your tasks As Team Lead HR/Procurement Automation Process Analyst you will manage a team of 5-7 automation process analysts, delivering automation projects across all GBS business functions (Finance, HR, Corporate Real Estate, etc.).
What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
Your role is essential for enabling reliable data flow, operational readiness and a smooth transition into service operations. YOUR TASKS Lead and manage an international SCADA deployment team of eight specialists Oversee SCADA system coordination and operational delivery Take ownership of installation and commissioning of Nordex SCADA systems Coordinate second‑level support for SCADA field issues Ensure structured handover of SCADA topics to service teams Collaborate with development teams for product improvements Provide structured reporting to senior management YOUR PROFILE Bachelor’s degree in Computer Science or similar 2–3+ years experience in system architecture/backend/software Initial leadership experience in a technical environment Experience with microservices, Docker and cloud deployment Experience with InfluxDB and MongoDB Linux operations background and agile mindset Fluent English and intercultural competence YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
zurück nächste Hunde willkommen Dein vierbeiniger Begleiter ist am Standort Regensburg herzlich willkommen und kann so mit dir den Tag im Büro verbringen. mehr erfahren Unsere Leistungen Hunde willkommen Hunde sind am Standort in Regensburg nicht nur erlaubt, sondern sogar gern gesehen. Die vierbeinigen Feel-Good-Manager helfen uns allen, im hektischen Arbeitsalltag zur Ruhe zu kommen. Spiel, Spaß und frische Luft garantiert. zurück nächste weitere anzeigen weniger anzeigen Die Community Krones.digital Digital-Community des Konzerns Hinter Krones.digital verbirgt sich eine Community von derzeit rund 450 Expertinnen und Experten aus unterschiedlichsten Bereichen, Unternehmen und Ländern.
zurück nächste Hunde willkommen Dein vierbeiniger Begleiter ist am Standort Regensburg herzlich willkommen und kann so mit dir den Tag im Büro verbringen. mehr erfahren Unsere Leistungen Hunde willkommen Hunde sind am Standort in Regensburg nicht nur erlaubt, sondern sogar gern gesehen. Die vierbeinigen Feel-Good-Manager helfen uns allen, im hektischen Arbeitsalltag zur Ruhe zu kommen. Spiel, Spaß und frische Luft garantiert. zurück nächste weitere anzeigen weniger anzeigen Die Community Krones.digital Digital-Community des Konzerns Hinter Krones.digital verbirgt sich eine Community von derzeit rund 450 Expertinnen und Experten aus unterschiedlichsten Bereichen, Unternehmen und Ländern.
Prioritize "big rocks" and "quick wins" that deliver the most significant impact.AI Product Management: Be an AI product portfolio manager by closely collaborating with Business and our AI experts to detail specific AI use cases and conceptualize "AI Product" solutions that address multiple needs with impact.
Your role is essential for enabling reliable data flow, operational readiness and a smooth transition into service operations. YOUR TASKS Lead and manage an international SCADA deployment team of eight specialists Oversee SCADA system coordination and operational delivery Take ownership of installation and commissioning of Nordex SCADA systems Coordinate second‑level support for SCADA field issues Ensure structured handover of SCADA topics to service teams Collaborate with development teams for product improvements Provide structured reporting to senior management YOUR PROFILE Bachelor’s degree in Computer Science or similar 2–3+ years experience in system architecture/backend/software Initial leadership experience in a technical environment Experience with microservices, Docker and cloud deployment Experience with InfluxDB and MongoDB Linux operations background and agile mindset Fluent English and intercultural competence YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
What makes you stand out You have relevant professional experience operating complex, heterogeneous server infrastructures as well as application servers based on Microsoft Windows Server.You have very good knowledge of Microsoft server technologies such as Windows Server, Hyper‑V, Active Directory, Entra ID, Group Policies, and File Services.You are confident in using Windows PowerShell and apply it routinely for administration and automation.You have basic hands-on experience in operating hybrid infrastructures consisting of on‑premises, multi-cloud, and hybrid cloud environments, as well as services such as IaaS, PaaS, and SaaS, including their integration.You bring experience in working with external service providers and partners and are able to manage them in a structured manner.In addition, you work analytically, in a structured and independent way, and maintain an overview even in complex situations.You impress with strong communication skills, the ability to work well in a team, and a high level of responsibility.Fluent German and English skills, both written and spoken, complete your profile.
Your Tasks: Drive the design, implementation, and optimization of SAP HCM/ SuccessFactors processes, especially in the areas of payroll and time management Support and continuously improve existing solutions, including payroll, time management, integrations, and Fiori apps Ensure high-quality 2nd-level support following ITIL standards Depending on experience: lead workstreams or (sub-)projects and manage internal and external stakeholders Expand your knowledge in SAP Fiori and Cloud Platform Integration (CPI) by actively contributing to ongoing projects Your Profile: Degree in (Business) Informatics or comparable education/qualification Several years of relevant experience in SAP HCM consulting – particularly in payroll and time management Expertise in SAP HCM on-premise; knowledge of SAP Fiori and ideally SuccessFactors Experience in interface handling (IDOCs, CPI) is a plus Strong communication and collaboration skills in an international context Fluent in English; German or Spanish skills are a bonus YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
AWS redis Go Kubernetes PostgreSQL What you will do Build a Platform to allow our Tenants to deploy their Frontend Services Ensure a working and smooth deployment process for our tenants which is easy to manage Work on a robust product in the AWS ecosystem Draft architectural decisions together with our Tech Lead and explore new technologies Have a direct impact on team processes by regular agile retrospectives Exchange your knowledge with other developers and be part of our ABOUT YOU TECH community Who you are You have 3+ years of experience in building complex backend APIs You are very proficient in Go development Optional: Experience with Kubernetes and/or Terraform You have experience in working with relational databases (e.g.
Your Tasks: Drive the design, implementation, and optimization of SAP HCM/ SuccessFactors processes, especially in the areas of payroll and time management Support and continuously improve existing solutions, including payroll, time management, integrations, and Fiori apps Ensure high-quality 2nd-level support following ITIL standards Depending on experience: lead workstreams or (sub-)projects and manage internal and external stakeholders Expand your knowledge in SAP Fiori and Cloud Platform Integration (CPI) by actively contributing to ongoing projects Your Profile: Degree in (Business) Informatics or comparable education/qualification Several years of relevant experience in SAP HCM consulting – particularly in payroll and time management Expertise in SAP HCM on-premise; knowledge of SAP Fiori and ideally SuccessFactors Experience in interface handling (IDOCs, CPI) is a plus Strong communication and collaboration skills in an international context Fluent in English; German or Spanish skills are a bonus YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
elasticsearch Node.js TypeScript MySQL REST API AWS Python Google BigQuery Google Cloud Platform Datadog Docker Gitlab What you will do Develop smart BI solutions utilizing Node.js with TypeScript Manage extensive data volumes efficiently, employing Google BigQuery and integrating seamlessly with Business Intelligence systems Build and enhance high-traffic APIs, ensuring minimal latencies Work closely with experienced developers, product managers, data scientists, and analysts to improve existing features and introduce new ones Encourage innovative ideas and creations – a flat organizational structure, and fast decision-making processes ensure ample room for contribution and growth Draft architectural decisions together with our Tech Lead and explore new technologies Who you are You have at least 3 years of experience working in Backend You have recent and practical experience with TypeScript You have proficiency in working with SQL or No-SQL databases You write well-structured, efficient, and maintainable code, and actively maintain the quality of the codebase You have excellent analytical and problem-solving skills You are used to working in an English-speaking and agile environment You raise the quality of the software you work on Nice to have You have experience with Elasticsearch You have experience with Google Big Query You have familiarity with centralized logging, monitoring, and alerting solutions like Datadog You have recent and practical experience with React, VueJs, or similar frontend frameworks Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Laracast account for free Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF ABOUT YOU.
You will also define architecture requirements and create viable specifications of the processes and systems. You are required to manage architecture-related communication inside IT Services and outside DP DHL. You will design and develop integrated solutions that meet current and future business needs.
What makes you stand out You have successfully completed a degree in (business) informatics, industrial engineering, business administration, or a comparable qualification.You already have several years of experience as a manager and extensive experience in managing complex project and program structures in IT development and restructuring.Additionally, you have gained significant experience in stakeholder management.Your profile is rounded off by broad and up-to-date knowledge in cloud and web services, as well as a strong understanding of the connections between business policy and technical development.You are characterized by a very structured way of working, great endurance, and goal-oriented thinking and acting, taking into account the strategic orientation of the company.Furthermore, you have strong strategic thinking and acting, especially regarding the development of the future IT organization as the backbone of business development.You possess excellent analytical thinking skills, pronounced solution orientation, high social competence, reliability and integrity, as well as conflict resolution skills.Your good presentation skills, especially at the management level, combined with above-average negotiation skills, strong motivational ability, and persuasiveness are among your strengths.Your fluent German language skills in both written and spoken form are complemented by fluent English language skills in both written and spoken form.
In addition, you will be expected to work closely with line managers to organise team activities and develop the team resources. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
You will provide consultation, guidance and technical expertise with respect to leading-edge technologies.You will drive solutions of complex migrations & integration opportunities and transition programs.In addition, you will be expected to work closely with line managers to organise team activities and develop the team resources. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
As part of our team, you will take on the following responsibilities:You manage the pan-European performance steering of the Inside Sales channel. You continuously optimize a central performance management system in Power BI and Genesys for all Inside Sales activities to ensure full transparency across all countries.You define and monitor all relevant KPIs (lead handling, contact rates, pipeline conversion, activity levels) within MSD and Genesys.You take end-to-end responsibility for monitoring and optimizing the sales pipeline from lead to customer.You develop and refine lead scoring models, qualification criteria, and routing rules to ensure optimal processing across all Inside Sales teams.You are responsible for all lead, call, and email routing within European sales organizations, ensuring maximum efficiency, customer reachability, and balanced workload distribution.You analyze Inside Sales data to identify trends, inefficiencies, and opportunities.You work closely with Sales Excellence, Marketing, IT (Genesys & Dynamics), and local sales teams to ensure seamless, data-driven sales processes.You participate in the planning, execution, and performance review of pan-European Inside Sales campaigns and initiatives.You ensure system readiness for campaigns (Genesys routing, Dynamics workflows) and establish clear standards for performance measurement.