GuideCom AG sucht in eine/n Customer Success Manager (m/w/d) Banking Software / Customer Experience (ID-Nummer: 13686668)
Aid customers with tier-one troubleshooting support on Leybold products via phone and in response to email and web form requests for technical support.Respond to requests from customers via webchat, email via Hubspot ticketing system and direct requests.Discuss available new product and service options for customer needs when troubleshooting is exhausted, including quoting those options for non-end user customers and passing end-user customers to virtual/ outside sales group for further assistance.Prepare customer quotations in our SAP C4C system for standard and custom products or post-sale services for direct requests from resellers, house accounts, OEM customers, and end-user customers with requests for new products over $20K.Provide support to the Territory Account Manager for quotations when they are traveling.Provide support to Reps who do not have system access for customer quotations, sending new customer forms, lead time requests, and contact maintenance.Identify when and which customer details need to be passed to Sales Management, Product Support, Service, Virtual Sales, Account Managers/ Reps, and Order Management to ensure positive customer experience.Obtain End-use customer information to comply with U.S.
Aid customers with tier-one troubleshooting support on Leybold products via phone and in response to email and web form requests for technical support.Respond to requests from customers via webchat, email via Hubspot ticketing system and direct requests.Discuss available new product and service options for customer needs when troubleshooting is exhausted, including quoting those options for non-end user customers and passing end-user customers to virtual/ outside sales group for further assistance.Prepare customer quotations in our SAP C4C system for standard and custom products or post-sale services for direct requests from resellers, house accounts, OEM customers, and end-user customers with requests for new products over $20K.Provide support to the Territory Account Manager for quotations when they are traveling.Provide support to Reps who do not have system access for customer quotations, sending new customer forms, lead time requests, and contact maintenance.Identify when and which customer details need to be passed to Sales Management, Product Support, Service, Virtual Sales, Account Managers/ Reps, and Order Management to ensure positive customer experience.Obtain End-use customer information to comply with U.S.
FUTRUE GmbH sucht in Gräfelfing bei München eine/n Manager Customer Care & Service Healthcare (B2B) * | Kundenbetreuung | Kundenservice | Customer Service (ID-Nummer: 13676335)
JOIN OUR TEAM IN BONN (GERMANY) FOR A FULL-TIME (40 HOURS PER WEEK) POSITION, STARTING AS SOON AS POSSIBLE. Global Customer Manager (M/F/X) TODAY, YOU’RE STIMULATING THE WAY A CUSTOMER SUCCEEDS. TOMORROW, YOU’RE SHAPING THE WAY THE WORLD WORKS. At DHL, people mean the world to us.
B. als Leitung Kundenbetreuung, Customer Service, bzw. Customer Care, Customer Success Manager (m/w/d) o. Ä. und überzeugst durch klare Kommunikation sowie deine Fähigkeit, Menschen zu motivieren.Dein Verhandlungsgeschick: Du gehst sicher und lösungsorientiert in die Preisverhandlungen mit Geschäftskunden.Dein Kundenfokus: Eine ausgeprägte Kundenorientierung und ein hohes Maß an Servicebereitschaft zeichnen dich aus.Deine analytische Denkweise: Du verfügst über starke analytische Fähigkeiten, denkst strukturiert und findest auch bei komplexen Fragestellungen praktikable Lösungen.
EHA Energie-Handels-Gesellschaft mbH & Co. KG sucht in Hamburg eine/n Customer Manager (m/w/d) (ID-Nummer: 13674647)
In keeping with this strategy we are offering an exciting opportunity for the position of a Regional Customer Service Project Manager (m/f/x). The Regional Customer Service Project Manager's mission is to complete aforementioned professionalization and standardization of existing Customer Service agents.
CANCOM SE sucht in eine/n Customer Success Manager (m/w/d) (ID-Nummer: 13694830)
Maven360 GmbH sucht in eine/n Customer Success Manager (m/w/d) (ID-Nummer: 13692243)
Arla Foods Deutschland GmbH sucht in eine/n Customer Category Manager (m/w/d) (ID-Nummer: 13723941)
Quentic GmbH sucht in Berlin, Home-Office eine/n Customer Support Manager (w/m/d) (ID-Nummer: 13719470)
Engelhard Arzneimittel GmbH & Co. KG sucht in eine/n Customer Activation Manager (m/w/d) (ID-Nummer: 13584451)
Customer Service Manager (m/w/d) Wir lieben es, Menschen mit Jobs zu verbinden. Die I. K. Hofmann GmbH, 1985 von Ingrid Hofmann gegründet, gehört zu den größten Personaldienstleistern in Deutschland.
Konica Minolta Business Solutions Deutschland GmbH sucht in eine/n Customer Success Manager (m/w/d) (ID-Nummer: 13753453)
CHEFS CULINAR Software und Consulting GmbH & Co. KG sucht in eine/n Customer Solution Manager (m/w/d) (ID-Nummer: 13685772)
Hellmann Worldwide Logistics SE & Co. KG sucht in Karlsdorf-Neuthard eine/n Customer Care Manager (m/w/d) (ID-Nummer: 13718943)
milon industries GmbH sucht in PLZ Gebiete 0+9, 3 und 6 eine/n Customer Success Manager (m/w/d) (ID-Nummer: 13619614)
Porsche AG sucht in eine/n Tax & Customs Senior Manager (m/w/d) (ID-Nummer: 13575869)
epilot GmbH sucht in eine/n Senior Customer Success Manager (m/w/d) (ID-Nummer: 13678886)
Motocaddy EMEA GmbH sucht in eine/n Junior Customer Success Manager (m/w/d) (ID-Nummer: 13786911)
Liebherr-Components AG sucht in eine/n Customer Service Project Manager (m/w/d) (ID-Nummer: 13668946)
Faircheck Schadenservice Deutschland GmbH sucht in Mönchengladbach eine/n Customer Relations & Sales Manager (m/w/d) (ID-Nummer: 13685785)
ERMEWA SA sucht in eine/n Customer Technical Manager (m/w/d) im Bereich Schienengüterwagen (ID-Nummer: 13757408)
Ypsomed GmbH sucht in eine/n Customer Care Manager (w/m/d) – Abteilung Orders (ID-Nummer: 13725423)
SKR Reisen GmbH sucht in eine/n (Junior) Customer Success Manager (m/w/d) – bundesweit (ID-Nummer: 13741708)
REMONDIS Assets & Services GmbH & Co. KG sucht in eine/n Customer Success Manager – Digitale Stadtsauberkeit (m/w/d) (ID-Nummer: 13742055)
Customer Service Manager (gn) - Location: Milano (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
KEVOX sucht in eine/n Customer Support Manager / Kundenbetreuung (m/w/d) B2B / Digitalisierung (ID-Nummer: 12714859)
Bechtle AG sucht in eine/n Business Application Manager - Customer Service Management (w/m/d) (ID-Nummer: 13688829)
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Deep Content GmbH sucht in eine/n Customer Success Manager (m/w/d) – KI-Software & Services (ID-Nummer: 13764615)
DHL Global Forwarding sucht in eine/n Business Development Manager (m/w/d) Customs Product / Zoll (ID-Nummer: 13665980)
Peek & Cloppenburg* B.V. & Co. KG sucht in eine/n Junior Manager Customer Service Operations / Salesforce (m/w/d) (ID-Nummer: 13754056)
HP Inc. sucht in eine/n Technical Customer Assurance Manager (M-F-D) (m/w/d) (ID-Nummer: 13751238)
Deutsche Investitions- und Förderberatung AG sucht in eine/n Customer-Relationship-Manager/ Mandantenberater im B2C für Investitions- und Fördermittelberatung (m/w/d) (ID-Nummer: 13693850)
OBI Group Holding SE & Co. KGaA sucht in eine/n (Senior) Manager Strategic Projects – Brand & Customer Transformation (m/w/d) (ID-Nummer: 13688100)
Wenn Du Dich angesprochen fühlst und Teil unseres Customer Service Team werden möchtest, dann bewirb Dich jetzt und hilf uns dabei, unsere Kunden glücklich zu machen. Als Customer Service Manager (m/w/d) – Schwerpunkt Quality Management verantwortest du gemeinsam mit deinem Team die Dienstleistersteuerung sowie das operative Tagesgeschäft.
You will be the first point of contact for all of our customers' concerns and find customer-orientated solutions, from preparing quotations to processing complaints and completing orders. You will also support the sales manager in the acquisition of new customers and prepare, negotiate and follow up on quotations. You also have an open eye for opportunities to improve processes or maximise our impact.Commercial training or comparable qualification, preferably in logistics or customer serviceAt least 2 years of professional experience Fluent business English is mandatory, French is highly desirable, German is an advantage Customer- and service-oriented approach to work and a high degree of initiativeStrengths in communication, organization, and assertiveness, as well as quick comprehensionConfident use of MS Office programs, especially Excel What we Offer The effect works both ways.
AbbVie Deutschland GmbH & Co. KG sucht in eine/n National Manager External Customer Engagement & Innovative Care (all genders) Neurotoxins / Migraine (ID-Nummer: 13559012)
Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel) Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!
Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel) Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!
Wenn Du Lust hast, ganz vorne mit dabei zu sein, dann bist Du bei BusinessBike richtig. Was es zu tun gibt: Als Manager Customer Experience verantwortest Du die operative Steuerung und strategische Weiterentwicklung der Bereiche Customer Care sowie Claims & Insurance.
casavi GmbH sucht in München eine/n Technical Customer Service Manager (m/w/d) München/Berlin/Frankfurt a.M./remote (ID-Nummer: 13664324)
fido GmbH & Co. KG sucht in eine/n Customer Relationship Manager (w/m/d) mit Schwerpunkt Digitales Beziehungsmanagement, HubSpot und datengetriebene Kampagnen (ID-Nummer: 13667846)
Customs Operations Manager (m/w/d) Prozesse steuern. Verantwortung tragen. Zoll strategisch weiterdenken. Sie verstehen Zoll nicht nur als operative Pflicht, sondern als strategischen Bestandteil moderner Lieferketten?
Customer Experience Manager für die BMW AG (m/w/d) Wir gehören zu den Top 10 der Zeitarbeitsfirmen in Deutschland. Als verlässlicher Partner für Unternehmen und Arbeitnehmer bieten wir Ihnen spannende Karrierechancen in verschiedenen Branchen.
Betriebsarzt Home Office Mitarbeiterevents Mitarbeiterrabatte Obstkorb Parken Weiterbildung Jetzt bewerben Produkt-Highlights Ihr persönlicher Kontakt Moritz Neuburger HR Manager POLYTEC COMPOSITES Alte Münzesheimer Straße 4 76703 Kraichtal-Gochsheim Deutschland www.polytec-group.com
Customer Care Manager bAV (w/m/d) PS Direkt - Job perfekt In der Rolle als Customer Care Manager bAV (w/m/d) übernehmen Sie eine zentrale Funktion im Austausch mit Kundinnen und Kunden.