Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your Responsibilities: Oversee daily warehouse activities during your shift Manage and support operational staff Ensure productivity targets are met Monitor KPIs and operational performance Guarantee compliance with safety and quality regulations Identify improvement opportunities What You Bring: Experience as shift lead or team Supervisor (m/f/d) Background in logistics, fulfillment, or production Availability for rotating shifts Good German or English skills Strong leadership and decision-making abilities German divers license We look forward to receiving your application and will put you in direct contact with your new employer.
We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
As part of our team, you will take on the following responsibilities: You are responsible for workforce planning for your assigned area across all relevant planning horizons (VCP, budget and forecast; externally: long‑term planning, budgeting and forecasting) and ensure proactive and efficient resource management.You manage the end‑to‑end monthly, quarterly and annual close processes, including the calculation and posting of personnel provisions, and confidently present the results to external auditors.You perform in‑depth analysis and evaluation of HR KPIs and derive both strategic and operational recommendations for management.You ensure a high level of HR data quality and continuously optimize it as the basis for valid, internationally oriented reporting and meaningful analyses.You take on internal coordination and interface management with international sales organizations and acquired companies, including data preparation and integration into global HR reporting.You are responsible for external coordination with all service providers of sales subsidiaries and acquisitions regarding the provision of HR data, ensuring proper and accurate accounting at all times.As a sparring partner and advisor, you support internal and external stakeholders in all matters related to personnel‑related KPIs within HR controlling.You actively contribute to HR‑related projects, take on sub‑project leadership responsibilities and drive the standardization and further development of the HR KPI system.You support the onboarding and integration of new M&A entities into the group structure (PMI re‑design project).
Use media monitoring and competitor intelligence to identify trends, risks and opportunities, and guide external positioning. Manage proactive and reactive crisis communications issues and serve as contact person during international matters. Lead DACH cluster communications and act as the primary communication partner for regional leadership, ensuring cohesive stakeholder engagement in collaboration with Marburg and Bern manufacturing communication teams.Advise the Tenders & Partnerships and Planning team by shaping public narratives and supporting tender and tolling processes.
Reporting to the Regional FCL Trade Management Manager, Oceania Trade, this role is responsible for:- OVERALL ROLE PURPOSE Assist in:- (Trade) Rate & surcharge negotiation with carriers for port-port rates and nominated accounts (Trade) Responding to tenders to clinch contracts from local, regional & global customers (Trade) Developing and maintaining relations with ocean freight carriers (Trade) Providing country guidance and support (GSC) Ensuring carrier contracts are updated correctly and timely into ocean freight buying system (GSC) Representing Asia Pacific countries in global meetings, consolidate feedback and suggestion to global team (GSC) Collaborating with GSC team to uphold the effect and efficiency of the performance in various tasks ACCOUNTABILITIES External - Customers - New and Existing Responsible for responding to tenders and RFQs to clinch contracts from regional and global customers Internal - Customers Trade Related Responsibilities Support and assist Regional FCL Trade Management Manager Oceania relater issues, e.g.
We currently offer the exciting opportunity to join the team as Clinical Trial Manager (m/w/d) in full-time and work home-based throughout Germany. In this role you will be accountable for the operational management of the component of clinical trials.
Supplier Acquisition Manager (gn) Vollzeit/Teilzeit (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Become part of our diverse, dedicated and unique team! What you can expect You manage national & international digitisation initiatives in the HR area, identify digitisation needs in the HR area and help shape the digital strategy.You optimise the existing applications and digitalisation of HR processes in close cooperation with internal and external partners using the existing HR tech stack (Cornerstone on Demand, Haufe PeopleDoc, MS PowerAutomate, RPAs).Your tasks include the implementation of new cloud-based software solutions and other modules, automation of routine tasks and technical integration of M&A into our system landscape, taking into account local/national requirements.You will support and configure the cloud-based HR systems during operation (incl. authorisation concepts) as well as the interfaces between the systems and help design the master data architecture for digital data collection.You will also work closely with the IT security and data protection departments and be responsible for compliance with current standards.You are the contact person for HR colleagues in the event of problems and are responsible for communicating with stakeholders.
High autonomy and ownership: You are motivated, take matters into your own hands, and can lead a complex project or process with little oversight from your manager. Strong communicator: You can communicate transparently, honestly, and effectively with both technical and non-technical stakeholders (e.g.
You will also define architecture requirements and create viable specifications of the processes and systems. You are required to manage architecture-related communication inside IT Services and outside DP DHL. You will design and develop integrated solutions that meet current and future business needs.
As a Service Product Manager, you shape the global service products of the Nordex Group and support our international organization with clear, robust, and market‑oriented solutions.
Act as the expert interface between Hitachi, clients, and contractors. Manage external civil design partners and handle internal design tasks. Support project execution with deep civil/structural engineering knowledge.
Minimum of 7 years of experience in logistics coordination, supply chain management, or a related field.Strong proficiency with SAP systems or equivalent ERP software for inventory, billing, and delivery processes.Excellent communication and organizational skills to manage cross-functional collaboration and customer interactions.Ability to analyze transportation costs and optimize freight billing processes for operational efficiency.In return, we offer Work within a culture that values trust, accountability, and mutual respect, empowering you to take ownership of your work.Access continuous learning opportunities and career development programs to support your professional growth.Join a forward-thinking organization that fosters innovation driven by people and their ideas.Receive comprehensive compensation packages with competitive salary and benefits tailored to your needs.Benefit from health and well-being initiatives designed to support your physical and mental wellness.Engage with a collaborative, inclusive work environment encouraging diversity, equity, and inclusion at every level.Participate in team events and company-wide activities that build camaraderie and a strong sense of belonging.Job location You can choose the working arrangement that best suits you: On-Site: Join our vibrant office located in Pune, India, and benefit from face-to-face collaboration with your team members.
As a Service Product Manager, you shape the global service products of the Nordex Group and support our international organization with clear, robust, and market‑oriented solutions.
Act as the expert interface between Hitachi, clients, and contractors. Manage external civil design partners and handle internal design tasks. Support project execution with deep civil/structural engineering knowledge.
Your Mission: Turn Strategy into Success Stories At GK – a global leader in retail technology and part of the Fujitsu Group – you´re not just managing projects, you are driving transformation. As a Project Manager (all genders) you´ll lead strategic initiatives for Central and Latin America`s largest retailers, ensuring every milestone delivers measurable impact.
You will be the first point of contact for all of our customers' concerns and find customer-orientated solutions, from preparing quotations to processing complaints and completing orders. You will also support the sales manager in the acquisition of new customers and prepare, negotiate and follow up on quotations. You also have an open eye for opportunities to improve processes or maximise our impact.Commercial training or comparable qualification, preferably in logistics or customer serviceAt least 2 years of professional experience Fluent business English is mandatory, French is highly desirable, German is an advantage Customer- and service-oriented approach to work and a high degree of initiativeStrengths in communication, organization, and assertiveness, as well as quick comprehensionConfident use of MS Office programs, especially Excel What we Offer The effect works both ways.
In keeping with this strategy we are offering an exciting opportunity for the position of a Regional Customer Service Project Manager (m/f/x). The Regional Customer Service Project Manager's mission is to complete aforementioned professionalization and standardization of existing Customer Service agents.
Track and TraceReviews reports (generated by the Performance Reporting & Exception specialist) and sends them to the customerTakes and registers all customer complaintsEnsures the cycle of job from Rate quote to delivery and billing is within Customer expectationDrives solution of customer complaints by solving it directly or assigning tasks to other functionTakes and processes customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling)Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates Your profile should look like: Minimum 3 to 5 years Experience in related fieldGood communicative, analytical and administrative skillsGood organizational skills to manage different Customer requirements and deadlinesGood knowledge of forwarding business (Logistics) , DHL Global Forwrading products (AFR/OFR) and business systemsGood knowledge of Customer Service processes and systemsAbility to identify and meet customer needs in a pleasant and friendly mannerExcellent communication and interpersonal skillsCommercial attitude and Ability to prioritize tasks We offer: International and strong brand support with clear processesFlexible working hours with possibility of occasionally working from home upon agreementPossible further career development with global internal training planCompetitive salary If this is something you would like to do, don’t hesitate and start your application.
You will shape global purchasing strategies, drive synergies within the FORVIA transformation, and develop long-term partnerships with our international suppliers Develop and manage global strategies for all relevant sub‑commodities within Central Equipment, with a focus on long‑term partnerships and sustainable value creation.
The sales office for the AMEAP region is located in Dubai. For the region Europe & AMEAP we are searching for a Manager Regulatory Affairs & Product Labelling, to be based in The Netherlands or at one of the European locations. YOUR ROLE Responsible for compliance of Dawn Foods products with all relevant food legislation in the European and AMEAP markets; this involves raw materials, recipes, labels and other forms of communication Managing and coaching the teams for both Regulatory Affairs (9 employees) and Product Labelling (6 employees) across the various international locations Embedding the regulatory function as integral part of product management, product development, procurement, production and quality assurance processes; risk assessment of new legislation on manufactured and marketed products Contributing to certification audits in close cooperation with Quality Assurance with respect to product specifications and compliance Ensuring that all product labels are compliant with relevant food legislation in the various countries.
Your key responsibilities include: Developing, implementing, and monitoring supply chain strategies to improve efficiency, reduce costs, and enhance overall performance Managing supplier relationships, including selection, performance monitoring, and contract negotiation to ensure on-time delivery and adherence to quality requirements Establishing and enforcing quality control procedures and standards across the entire supply chain, from raw material sourcing to final product delivery Conducting regular audits and assessments of suppliers and internal processes to identify improvement opportunities and ensure compliance with industry regulations and company policies Leading problem‑solving initiatives related to supply chain disruptions, quality issues, and non‑conformances by implementing corrective and preventive actions Collaborating closely with internal stakeholders such as production, engineering, and procurement to align supply chain and quality objectives with overall business goals Analyzing supply chain data and quality metrics to identify trends, forecast demand, and report on key performance indicators (KPIs) Driving continuous improvement initiatives across supply chain and quality management systems Your Qualifications: Completed degree in Aeronautical Engineering, Engineering, Supply Chain Quality, or a comparable qualification Professional experience in aircraft manufacturing, Manufacturing Engineering, Quality Management, and Supply Chain Solid knowledge of KAIZEN, Lean Management, Project Management, and Total Quality Management (problem‑solving methodologies) Proficiency in supply chain planning tools and enterprise resource planning (ERP) systems Knowledge of APQP (Advanced Product Quality Planning) Business‑fluent English skills and advanced German language skills Strong communication, interpersonal, and leadership abilities, with the capability to influence and collaborate across diverse teams Ability to work effectively in a fast‑paced and dynamic environment Proven ability to manage complex supplier relationships and negotiate effectively Excellent analytical and problem‑solving skills with a data‑driven approach Willingness to travel (approximately once per month) Wir freuen uns auf Ihre aussagekräftige Bewerbung
Develop a detailed rollout plan at local level including all activities required for successful rollout implementation and in line with overall S4E rollout project plan Plan and monitor project budget at Rollout level, providing financial reports, together with Business Oversee the rollout of specific End-to-End processes and manage end-to-end localization requirements implementation, together with Business Cluster Manager Plan project phases, including specific work packages, and coordinate the project plan with Team Leads, Business Core Team Members, Template SPOCs, SAP Template Organization, and all related stakeholders Cover all usual project management disciplines, including managing the project schedule, detailed work plan, risks, issues, budget, cost, testing, and cutover Ensure the alignment of the IT infrastructure setup and manage design approvals in compliance with our S/4 HANA guidelines Contract and coordinate with external partners and consultants to support project activities Ensure adherence to PM@Siemens Energy IT project methodology ( including fulfilling Quality Gate requirements and repotting the project status and progress at regular intervals Prepare and moderate Steering Committee meetings, ensuring all decisions are documented and actionable Track project progress against milestones and deliverables and provide regular update reports to Rollout Management and stakeholders organization, ensuring alignment with operational and strategic goals Lead and coordinate the rollout teams to enable a smooth and successful transition to the new S4E template Experienced IT Project Manager Strong background in SAP S/4, SAP Rollout management PM with experience in SAP Projects Working on Agile project with user stories and Jira Has worked in global organizations with cross functional teams looking to harmonize processes Several full-cycle projects as IT Project Manager Background in complex projects (with complex governance structure as well as many stakeholders with different targets) Excellent English language skills are mandatory.
At DHL, you will be part of a strong team that respects its’ employees, society, and environment.You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL.We offer benefits and programs to help you manage your time at and away at work to achieve a healthy work/life balance.DHL offers highly competitive compensation, incentive, and bonus plans.
Erfahrung in einer oder mehreren der folgenden Bereiche / Technologien: Application Process Engine (APE) / US4G, SAP BTP (Business Technology Platform), Floorplan Manager (FPM), Fiori/IU5 Analysefähigkeit, Zielorientierung, Motivation und Begeisterungsfähigkeit Eigeninitiative, Problemlösungskompetenz, Teamfähigkeit Kommunikationsfähigkeit und Kundenorientierung Deutschkenntnisse mindestens auf Sprachniveau C1 BENEFITS Arbeiten von überall - im Büro, im Homeoffice, im Ausland, Workation Work Life Balance, Vertrauensarbeitszeit, + 30 Tage Urlaub, Sabbatical Mannschaftsgeist, Vertrauen, Wertschätzung Finanzielle Unterstützung von jungen Familien JobRad, Sachgutscheine, Altersvorsorge u.v.m.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your Responsibilities: Oversee daily warehouse activities during your shift Manage and support operational staff Ensure productivity targets are met Monitor KPIs and operational performance Guarantee compliance with safety and quality regulations Identify improvement opportunities What You Bring: Experience as shift lead or team Supervisor (m/f/d) Background in logistics, fulfillment, or production Availability for rotating shifts Good German or English skills Strong leadership and decision-making abilities German divers license We look forward to receiving your application and will put you in direct contact with your new employer.
Your Responsibilities: Oversee daily warehouse activities during your shift Manage and support operational staff Ensure productivity targets are met Monitor KPIs and operational performance Guarantee compliance with safety and quality regulations Identify improvement opportunities What You Bring: Experience as shift lead or team supervisor Background in logistics, fulfillment, or production Availability for rotating shifts Good German or English skills Strong leadership and decision-making abilities German divers license We look forward to receiving your application and will put you in direct contact with your new employer.
As a Technical Account Manager (TAM) at SCAYLE, you will be the strategic and technical point of contact for a portfolio of 5-10 enterprise E-Commerce SaaS customers.
The Sales Manager will lead a team of internal and external sales representatives and oversee the development of our specialty retail business for the two brands.
You will provide consultation, guidance and technical expertise with respect to leading-edge technologies.You will drive solutions of complex migrations & integration opportunities and transition programs.In addition, you will be expected to work closely with line managers to organise team activities and develop the team resources. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
Also, responsible for helping the business understand substantive concepts as well as their role in ensuring compliance with the CBA and the NLRA. Investigates and manages issues involving potential violations of the CBA. Works with VP, Legal to manage all aspects of internal and external legal spend in area of labor with budget level responsibility for same Maintains a strong relationship with key business stakeholders to meet business needs.
To strengthen our Indirect Strategic Procurement – IT team, we are looking for an experienced and motivated IT Strategic Buyer to cover a maternity leave – someone eager to take ownership and make a real impact in a dynamic, international environment. YOUR TASKS Manage strategic sourcing activities across IT Hardware, Software, Services and Consulting categories. Build and maintain strong relationships with internal IT stakeholders, understanding their needs and challenges.
We are looking for a skilled Engineering Project Manager (m/f/d) to lead and coordinate technical development projects related to Grid Code Compliance for wind turbines. In this role, you will be responsible for ensuring that our turbine platforms meet the latest regulatory requirements across various global markets.
Prepare RFQ (Request for Quotation) documentation, analyze supplier offers, and negotiate terms and pricing. Proactively manage CMO communication, resolve issues, and ensure smooth coordination, timely vendor selection, and successful implementation. Support technology transfer processes and oversee cross-functional coordination for introducing new CDMOs (Contract Development and Manufacturing Organizations).
We look forward to receiving your application for the position of Spare Parts Manager (m/f/d) – Erlangen .
We are looking for a skilled Engineering Project Manager (m/f/d) to lead and coordinate technical development projects related to Grid Code Compliance for wind turbines. In this role, you will be responsible for ensuring that our turbine platforms meet the latest regulatory requirements across various global markets.
The Sales Manager will lead a team of internal and external sales representatives and oversee the development of our specialty retail business for the two brands.
Sie möchten Prozesse nicht nur begleiten, sondern aktiv gestalten? Als Lean Manager (m/w/d) übernehmen Sie die Verantwortung für die kontinuierliche Verbesserung unserer Abläufe und treiben die Umsetzung moderner Lean-Methoden an allen Standorten voran.
Working closely with satellite services, local NHS Consultants and internal teams—including the Patient Services Manager, Quality Manager, Finance Officer and General Manager—the position supports effective contract management, timely responses to patient enquiries and continuity of care across commissioned services.
As Senior NDT Engineer (Tomography), you will act as an independent quality authority for non-destructive inspection of solid propellant grains and motor assemblies containing energetic materials. You will report to the Quality Control Manager and operate as a senior specialist working closely with production, while maintaining functional independence from Production and Process Engineering.
You can look forward to exciting challenges, an inspiring environment, and a work culture that combines flexibility and collaboration – supported by our 60/40 model and modern offices in Ratingen as a meeting point for ideas.In your role, you will be the point of contact for legal matters concerning our group companies and business units, with a focus on Sales, Energy, Toll, and Purchasing.You review and negotiate procurement contracts, mainly in the areas of IT and digital products.You advise our Sales Units on selling our products (including software) and on negotiating large-scale customer contracts.You develop legal structuring options for new digital products and business opportunities.You also support special projects with group-wide relevance from a legal perspective.You independently manage your work processes and handle legal matters with full responsibility. What makes you stand out You have completed both state law examinations, ideally with distinction..You have already gained specific experience in Procurement / Commercial / Sales either in a law firm or in-house, and you bring knowledge in IT law.You are tech-savvy and interested in digital products – both in advising our business units and in using digital tools within the Legal team.You enjoy working with colleagues from a wide range of departments and are enthusiastic about commercial topics and economic contexts.Strong analytical thinking, a high solution orientation, process-oriented thinking, and assertiveness distinguish you.You possess business-fluent German and English skills, both written and spoken (additional languages are a plus).You are highly organized, proactive, and show strong commitment.You work independently, and your proactive approach, empathy, negotiation skills, and assertive personality round off your profile.Please include your CV and certificates with your application to ensure a complete review.
Refund Services Product Manager (gn) - Location Romania Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Integrity, honesty and punctuality is also expected Our Commitment to Sustainability and Innovation At JLL, we're committed to building a better tomorrow. As a Senior Facilities Manager, you'll have the opportunity to contribute to our global sustainability initiatives, helping to reduce environmental impacts across our managed properties.
Mein Arbeitgeber Für einen traditionsreichen Mandanten aus dem Versicherungsumfeld suchen wir aktuell eine Schlüsselperson, die die digitale Dokumentenwelt des Unternehmens aktiv mitgestaltetAls Application & Process Manager (m/w/d) übernimmst du eine zentrale Rolle in der Weiterentwicklung des Dokumentenmanagementsystems und der dazugehörigen Geschäftsprozesse Du verbindest technische Expertise mit Prozessverständnis und sorgst dafür, dass Dokumentenprozesse effizient, modern und zukunftsfähig werdenDie Position bietet dir die Möglichkeit, in einem stabilen, etablierten Versicherungsunternehmen echten Impact zu haben – nah an den Fachbereichen, mit viel Gestaltungsspielraum und der Chance, die digitale Transformation im Dokumentenumfeld maßgeblich voranzutreiben Weiterentwicklung des Dokumentenmanagementsystems - von neuen Features über Performance-Optimierung bis hin zur Cloud-Migration und modernen WebanwendungenKonzeption und Ausbau effizienter Dokumentenprozesse, inklusive Automatisierungspotenzialen und Workflow-OptimierungenEntwicklung einer klaren Zielarchitektur für das DMS und aktive Einbringung eigener IdeenErste Anlaufstelle für Support-Teams und Anwendern – lösungsorientiert, verständlich und auf AugenhöheÜbersetzung technischer Inhalte in klare, nachvollziehbare ErklärungenEnge Zusammenarbeit mit Operations, um einen stabilen und performanten Systembetrieb sicherzustellenAufnahme, Analyse und Optimierung dokumentenbezogener GeschäftsprozesseGestaltung effizienter End-to-End-Prozessketten im Zusammenspiel mit dem DMSEnge Abstimmung mit Stakeholdern, um Prozesse messbar zu verbessern und langfristig zu professionalisieren Abgeschlossenes Studium der Informatik, Wirtschaftsinformatik oder eine vergleichbare Qualifikation - alternativ eine IT-Ausbildung mit relevanter BerufserfahrungErfahrung in der Betreuung eines Dokumentenmanagementsystems.Kommunikationsstärke, analytisches Denken und ein serviceorientiertes MindsetIdealerweise Kenntnisse in SER Doxis und Tools wie Doxis4 cubeDesigner oder vergleichbaren SystemenErfahrung mit relationalen Datenbanken (z.B.
As part of our team, you will take on the following responsibilities:You manage the pan-European performance steering of the Inside Sales channel. You continuously optimize a central performance management system in Power BI and Genesys for all Inside Sales activities to ensure full transparency across all countries.You define and monitor all relevant KPIs (lead handling, contact rates, pipeline conversion, activity levels) within MSD and Genesys.You take end-to-end responsibility for monitoring and optimizing the sales pipeline from lead to customer.You develop and refine lead scoring models, qualification criteria, and routing rules to ensure optimal processing across all Inside Sales teams.You are responsible for all lead, call, and email routing within European sales organizations, ensuring maximum efficiency, customer reachability, and balanced workload distribution.You analyze Inside Sales data to identify trends, inefficiencies, and opportunities.You work closely with Sales Excellence, Marketing, IT (Genesys & Dynamics), and local sales teams to ensure seamless, data-driven sales processes.You participate in the planning, execution, and performance review of pan-European Inside Sales campaigns and initiatives.You ensure system readiness for campaigns (Genesys routing, Dynamics workflows) and establish clear standards for performance measurement.
As part of our team, you will take on the following responsibilities: You implement, administer, and monitor IT systems and services within hybrid infrastructures (on‑premises, multi‑cloud, and hybrid cloud environments), including IaaS, PaaS, and SaaS services as well as their integration and Infrastructure as Code, for example using Terraform, with a strong focus on cyber recovery.You analyze and resolve incidents in 2nd- and 3rd-level support, placing particular emphasis on cyber recovery scenarios.You continuously develop existing systems and services to improve performance, reduce costs, and minimize risks, including through the use of automation and AI.You ensure smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You manage and control external partners and service providers in close coordination with your manager and support market analyses for the selection and evaluation of hardware, software, and IT services.You contribute to the development of concepts and implement these concepts in solutions related to cyber recovery and business continuity.You support the planning, coordination, and execution of IT projects and business sub-projects during the implementation, testing, and rollout phases.You participate in advising business departments on projects and changes to IT services, systems, and applications, particularly with a focus on cyber recovery and continuity management.You create and maintain the necessary documentation for operations and support, especially for cyber recovery processes.You support the continuous analysis of process improvements as well as efficient interface and automation solutions, and evaluate and implement them.
Ability to resolve issues with flexibility and initiative. Ability to work well under pressure; perform and manage multiple tasks simultaneously; and meet deadlines. Excellent record-keeping skills. Ability to update and maintain current and dated information.